Foxyflush Casino — Privacy Policy

Information we collect

Foxyflush Casino collects information to provide and improve our online casino services, verify accounts, process payments, and support responsible gaming. We may collect data you provide directly, data collected automatically, and information received from third parties involved in payments, identity checks, or fraud prevention.

Common categories include: account details (such as your name, email address, date of birth, and country of residence), authentication and profile information, and player preferences. We also collect transaction information related to deposits, withdrawals, bonuses, and game activity, including timestamps and the types of games played.

When you contact customer support, we may store correspondence content and any information you provide to help resolve your request. If you participate in promotions, we may collect participation details required to administer the offer and prevent abuse.

How we use your information

We use collected information for purposes including: operating the website and enabling gameplay; maintaining account security; preventing fraud and cheating; complying with legal and regulatory obligations; processing payments and managing wagering activity; improving game performance and user experience; and communicating with you about service updates, promotions you have opted into, and support matters.

Where permitted, we also use analytics data to understand how visitors interact with the site and to measure the effectiveness of marketing efforts. You may control some marketing communications through your account settings or by contacting us.

Cookies and similar technologies

Foxyflush Casino uses cookies and similar technologies to operate the site, remember preferences, and help with security and analytics. Cookies may be session-based (temporary) or persistent (stored for a longer period).

We may place cookies for essential functions, such as keeping you signed in and securing transactions. Additional cookies may be used to analyze usage patterns, improve content, and support advertising measurement where applicable.

• Essential cookies: required for core functionality
• Analytics cookies: help us understand usage and performance
• Preference cookies: remember settings you choose
• Advertising-related measurement cookies: track campaign effectiveness

You can manage cookies through your browser settings. If you disable essential cookies, some features may not work as intended.

Sharing with third parties

We may share information with service providers that process data on our behalf, such as payment processors, identity verification providers, customer support platforms, website hosting providers, analytics providers, and security tools. These partners are contractually required to handle data in line with applicable privacy protections and to use it only for authorized purposes.

We may also disclose information if necessary to comply with legal requirements, respond to lawful requests, enforce our terms, or protect the rights, safety, and security of Foxyflush Casino, our users, or others.

In connection with business operations (for example, restructuring or sale), information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required.

Data security

We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, misuse, loss, or alteration. Measures may include encryption in transit, access controls, monitoring, and secure storage practices.

No method of transmission or storage is 100% secure. Although we work to protect your data, we cannot guarantee absolute security. If you believe your account has been compromised, contact our support team immediately.

Retention of your data

We retain personal information only as long as necessary to fulfill the purposes described in this privacy policy, including providing services, maintaining account history, resolving disputes, and complying with legal and regulatory requirements. Transaction records and verification data may be kept for longer periods where required for auditing, anti-fraud, and compliance.

When retention is no longer necessary, we take steps to delete, anonymize, or securely archive information according to our policies and applicable law.

Your privacy rights

You may have rights relating to your personal information, depending on applicable privacy laws. These may include the ability to request access to your data, correct inaccuracies, request deletion (where permitted), restrict or object to processing, or request portability of certain data.

You can typically review and update account details by signing in and using account settings. To submit a formal request, contact us using the details in the Contact section below. We may verify your identity before fulfilling requests to keep your account secure.

International data transfers

Your information may be processed in locations outside your country of residence, including where service providers operate. Transfers are managed with safeguards intended to protect the information and to ensure it is handled in accordance with this privacy policy and applicable privacy requirements.

Children’s privacy

Foxyflush Casino is intended for adults who meet eligibility requirements. We do not knowingly collect personal information from children or individuals under the age of eligibility. If you believe a child has provided personal information, contact our support team and we will take steps to address it.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact Foxyflush Casino support using the contact details available on foxyflushcasinoau.com. Please include your account email address where applicable and clearly state the nature of your request.

Operator licence information: GLH-B6F4C944993905FE.